Return & Refunds

CUSTOMER RETURN

At the moment, we are unable to offer free return labels. If you wish to return an item, the return shipping cost will need to be covered by the customer. We appreciate your understanding and are always here to assist you through the return process to make it as smooth as possible.

ORDER AMENDMENTS AND CANCELLATIONS

It is sometimes possible for us to amend or cancel orders prior to dispatch. If you notice a problem with your order or simply wish to cancel your order, please contact us as soon as possible. If your order has already been processed, it might would be a trouble to cancel your order.

Amazon or other platforms after-service questions & Return

Kindly please understand we have lots of dealers which selling our items in all over the world. We highly recommend that you would contact the seller directly which you bought before, they will response and address your questions quickly than us.

If you have purchased an item on Amazon, you can find the seller's contact information on the order page.

First, log into your Amazon account and go to the My Orders page.

On this page, you can find a list of items you have previously purchased.

Find the order you need to contact the seller for and click the "Contact Seller" button to the right of the order.

You will be redirected to the seller's contact page where you can fill in your question and send it to the seller.

Thanks for your understanding!